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Manage the technical development of new digital products/content, such as Ipad based selling aids, websites, newsletters, banner advertisements, and social media applications.


Develop and coordinate the internal design, development and production efforts to different local CPOs within a region to help them achieve their digital marketing goals.


Produce work plans and coordinate the efforts of the production team, including content providers, designers and a variety of technical staff

Ensure the assigned regional digital delivery/implementation teams (based in Dublin BSCC) consistently deliver high quality service, on time and to budget.


Major Accountabilities:


1. Planning and Management

• Gather requirements to develop detailed project plans and project estimations to task level

• Proactively assist the business to identify upcoming conflicts and resource gaps

• Serve as primary interface with the Digital Brand Managers/Transformation Managers on project planning and management

• Serve as primary interface between requests and vendor/outside project managers

• Work with team to develop workflows

• Contribute in creative brainstorms to improve the quality of GBS products and services


2. Manage project scope including:

• Management and documentation of project kick-off meetings (internal & vendors)

• Contribute to development of and then manage ongoing project timelines

• Monitoring and maintaining internal and external milestones

• Change request management and validation

• Facilitation of project meetings both internal and external

• Review of all project deliverables for quality and accuracy

• Tracking of features and requirements for design and development; including translation of these requirements into live project documents, including site IA, wireframes and functional/creative briefs

• Maintenance of project documentation

• Communication of project status to internal and external stakeholders

• Identification and communication of project risks and assumptions


3. Quality and reporting

• To ensure that our project delivery is best in class

• To ensure that relevant external standards are understood and incorporated where appropriate within programs

• To ensure that all delivery project teams understand how quality relates to them and their role in delivery

• To ensure all delivery projects have detailed QA activities planned, implemented and reported


Education: Degree level.



• Years of proven commercial experience managing projects or driving key initiatives within the digital marketing industry

• Good experience in managing delivery of projects across complex matrix environments

• Digital experience/knowledge is a very strong asset

• Pharma experience is of benefit but not essential

• Outsourcing operational activities


Skills and Abilities:

1. Advanced communication and management skills

• Motivating for results

• Supporting collaboration, good team work skills

• Pro-active in handling complex situations & problems

• Influencing and persuading all stakeholders

• Attention to detail

• Effective communicator and presenter


2. Project Management/Production skills

• Planning, assigning and directing work, time, materials, people

• Understanding and explaining risks & issues and maintaining related records

• Creating functional/creative briefs based on an understanding of what is technically possible for a specific build


3. General Attributes

• Communicates effectively at all levels, up and down

• Able to work in high pressure environment & resolve issues



4. Additional languages desirable

• French and German are a plus

Acerca de NOVARTIS

Novartis aporta soluciones para el cuidado de la salud que responden a las necesidades cambiantes de los pacientes y de las sociedades en todo el mundo. Nuestra amplia cartera de productos incluye:-      Medicamentos innovadores.-      Productos para el cuidado de la visión.-      Especialidades genéricas, que producen un ahorro de costes.-      Vacunas preventivas y métodos de diagnóstico.-      Medicamentos de venta sin receta y medicamentos para la sanidad animal. Novartis es la única compañía farmacéutica internacional que ocupa posiciones de liderazgo en todos estos campos. Nuestra misión es descubrir, desarrollar y comercializar con éxito productos innovadores destinados a curar y prevenir enfermedades, aliviar el sufrimiento y mejorar la calidad de vida. Asimismo, queremos proporcionar a nuestros accionistas una rentabilidad acorde con un resultado sobresaliente y recompensar adecuadamente a quienes invierten sus ideas y recursos en nuestra empresa.