Vista de conjunto

Scope of the position: To respond to individual and group requests-creating and updating reservations – follow up on bookings in order to optimize space, maximize revenue and secure accuracy of data.

FUNCTIONS

  • To understand market segmentation and booking channels
  • To have a good knowledge of PMS Opera system and Office applications.
  • To ensure that all clients receive a polite, professional and efficient reply to phone calls and e-mails.
  • To follow up on emails and handle all requests accurately and in a timely manner
  • To pro-actively identify customer and group needs and communicate all data efficiently to other hotel departments (Sales,  Reception, Accounting, Housekeeping)
  • To enter all data into Opera accurately and send confirmations or offers through different channels
  • To help with administrative tasks such as drafting contracts, preparing invoices, follow-up on deposit payments, printing of reports, sales calls

CONDITIONS:

  • 500€
  • Meal per shift,
  • Reimbursement of metro transportation.

REQUIREMENTS

  • Fluent English, and knowledge of French.
  • Student of Bachelos Honours in International Management or Master in Business Management by CESINE

If you need more information, send me an email: franciscomartinez@cesine.com